Who is responsible
Ronald Telford is responsible for this website, product support, and any hosted licensing or fulfillment service. A payment provider may act separately as merchant of record for purchases processed through that provider.
Launch and product emails
If you voluntarily join the Findings Professional launch list, your email address and subscription status are processed through Lemon Squeezy’s subscriber service so requested launch updates, product information, and professional resources can be sent. Signing up is optional, the free resources remain available without signing up, and every marketing email should provide an unsubscribe method.
Purchase and licensing information
Information may include purchaser and licensed-user name, email, organization, purchase reference, transaction or fulfillment status, license identifier, license status, software version, one-way device or request identifier, computer name when supplied, network address, and activation, replacement, failure, security, and audit timestamps.
Customer work data
FieldFindings assessment projects and WorkplaceFindings investigation cases, evidence, notes, reports, photographs, documents, and account passwords are designed to remain in customer-controlled Windows storage. They are not uploaded to the sales website or license-fulfillment service unless the customer deliberately supplies material through an authorized support arrangement.
Service providers
- Lemon Squeezy: voluntary email subscriptions and, if later enabled, checkout, payment, tax, fraud prevention, receipts, refunds, and related transaction services.
- Paddle, if used: checkout, payment, tax, fraud prevention, receipts, refunds, and chargebacks.
- Railway: website and fulfillment-service hosting, domain and public-edge services, and security logs.
- Email provider: business, subscriber, and customer-support communications.
- Azure storage, if enabled: signed installer downloads and release files—not investigation or assessment records.
Purposes and retention
Information may be used to provide requested emails, fulfill purchases, administer licenses, provide support, prevent misuse, maintain audit records, comply with law or provider requirements, and establish or defend legal rights. Records are retained only as reasonably needed for those purposes, legal and accounting duties, disputes, security events, chargebacks, and administration of perpetual licenses.
Your choices
You may unsubscribe from launch or product marketing emails at any time using the unsubscribe method in an email or by contacting support. Transactional, security, licensing, and requested support messages may still be sent when necessary to provide the product or service.
Security and customer responsibility
Reasonable safeguards are used, but no system guarantees absolute security. Customers remain responsible for protecting computers, data folders, backups, passwords, recovery material, exports, prints, and legal compliance for work records.
Contact
Ronald Telford
P.O. Box 116
Mount Union, Iowa 52644, United States
support@fieldfindingspro.com
Updated: August 13, 2026